Here we would like to answer the most frequently asked questions about our creations

 

 

1 - IS THE MOSS ALIVE?

 

No, the moss has been picked, so it is no longer alive.

 

 

2 - IS IT REAL MOSS?

 

Yes it is 100% real natural moss that grows and is harvested under the supervision of The State.

Most of the moss comes from the Scandinavian states and everything is harvested with great respect for nature. There is no big truck etc. involved. Harvesting is also all done by hand

 

 

3 - HOW LONG DOES THE MOSS KEEP?

 

The moss stays beautiful for years. Reindeer moss easily stays beautiful for 10 years and more, under the right conditions.

 

 

4 - WHAT SHOULD I LOOK OUT FOR IN TERMS OF SHELF LIFE?

 

Our hands contain acids so if you want to keep the moss beautiful for as long as possible, touch it as little as possible.

Keep the moss away from direct day and sunlight, heat sources such as open fires and heaters and away from direct drafts from air conditioners, among other things.

 

 

5 - CAUTION!!!

 

Never touch the moss with liquids, water, detergents, etc.

Do not bump moss unnecessarily with e.g. a vacuum cleaner.

To prevent this we always recommend if you want a whole moss wall to apply a skirting to prevent the latter.

 

 

6 - MAINTENANCE

 

The moss does not need to be maintained.

It needs no water, light, heat or similar maintenance.

So everyone now has a green thumb.

 

Jungle walls also require no maintenance.

However, certain plants may require replacement over the years.

We are therefore happy to advise you so that we can make the right choice for your client's jungle design and use the most sensible plants.

 

 

7 - WARRANTY

 

We provide 15 months warranty from the time of delivery on moss creations hanging indoors. We also always supply some reserve mosses and an instruction manual with them in case they have been pulled.

 

 

8 - ARE THERE BUGS OR INSECTS IN THE MOSS?

 

No, the mosses are treated with natural liquids and salts. The salts make the moss totally unattractive to insects and critters.

 

 

9 - THE MOSS FEELS DRY AND STIFF.

 

This is possible, do not be alarmed by this this is so resolved.

Do not touch it at that time!

And it is also a sign that the humidity in the room where the moss creation is hanging or standing is not good for your health.

If you dissolve the humidity, the moss will be wonderfully soft and fluffy again within a few hours.

 

 

10 - EXPLAIN HUMIDITY.

 

The humidity in a room should be between 40- 60%.

If the humidity is lower, the moss becomes stiff, hard and brittle.

It can then also break down when touched.

This will happen more often, especially in winter, when we have the heaters on higher and higher.

DO NOT TOUCH THE MOOS AND DO NOT COME IN WITH FLUID, it will dissolve by itself.

 

 

11 - DO YOU ONLY SUPPLY TO COMPANIES?

 

Yes, we only deliver to buisness customers.

B2B

Not to consumers.

 

 

12 - DO YOU INSTALL THE MOSS?

 

No, we assume you have the skills to fix the moss creations etc.

We deliver moss creations so that you have to finish as little as possible.

We also supply extra moss to cover any seams. (This is included in the price)

 

 

13 - DELIVERY TIMES

 

This depends on the creations and format.

4 to 5 weeks delivery time after receipt of order and 50% deposit

(Excluding shipping time)

In consultation we can see what we can do for you.

 

 

14 - PRICE OF A MOSS CREATION

 

The price is per sft and depends on which type of moss you choose.

The size, color, pattern or jungle creations.

We have flat moss, reindeer moss, pole moss ( the most luxurious kind of moss) and jungle creations.

 

 

CAN THE MOSS HANG OUTSIDE?

 

The moss is for indoors.

 

 

16 - YOUR WISHES

 

Of course we make the designs according to your wishes.

We can make anything you would like.

We renderings on request.

 

17 - CAN I TOUCH THE MOSS WALL

 

Better not.

Our hands contain acids and these can corrode the moss and therefore affect its longevity.

 

 

18 - DOES THE MOSS SMELL?

 

Yes the moss smells like the forest.

This is just like a freshly painted house or a new car, this takes a few weeks then it goes away.

 

 

19 - IS THE MOSS PAINTED?

 

Yes, the moss is treated with natural liquids, salts and natural dyes.

All completely safe for our health for humans and animals.

This is why reindeer moss is available in many colors.

 

 

20 - ARE THERE COLORS IN THE MOSS?

 

Yes, reindeer moss is available in many colors.

Also in the natural color, which is off-white / ecru.

Flat moss is available in 2 different colors.

Light and dark green.

By the way, we have 3 kinds in that and according to the moss creation,

we choose the flat moss kind that can be best used for your design.

Pole moss is also available in light and dark green.

 

 

21 - WHAT IS A JUNGLE MOSS WALL?

 

This is a moss wall usually of flat moss with a complement of different types of plant branches on top.

Such as different types of ferns, eucalyptus, ficus, airplants, etc.

We particularly apply plants that we have tested ourselves for durability.

You can choose a whole jungle moss wall or a part.

For the right choice for the longest possible shelf life of the plants, we are happy to give you a good and honest advice.

 

 

22 - WHAT KIND OF PLANTS DO YOU USE FOR THE JUNGLE CREATIONS?

 

We mainly use plant branches that we have tested ourselves for shelf life.

Preserved plants.

The plants are freshly picked.

Instead of putting them in water or letting them dry, they are put in natural liquids.

They soak themselves with these and therefore they remain beautiful for years.

Again, the same conditions apply as for moss. ** ( see 4)

 

 

 - PROFESSIONALS

 

Dropshipping is possible with our mosscircles.